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Home > Success Center > Enterprise Operations Console (EOC) > EOC maps show unknown objects

EOC maps show unknown objects

Created by Robert Stidman, last modified by Steven Bansil_ret on Jul 21, 2016

Views: 28 Votes: 1 Revisions: 2

Updated: July 21, 2016


This article describes the issue when maps in the EOC Web Console show unknown statuses for at least one Orion instance's objects.



All versions of EOC



This issue occurs when the custom properties in EOC are being seen incorrectly by EOC and need to be reinitialized.



Run the query below against the EOC db, and then wait ten minutes. Refresh EOC's Web Console and see if the unknowns clear:

            exec dbo.EOC_spInitializeCP

Note: This may need to be repeated at unpredictable future intervals.




Last modified
23:07, 20 Jul 2016