Submit a ticketCall us

Welcome to the NEW Success Center. Search all resources (documentation, videos, training, knowledge base articles) or browse resources by product. If you are unable to find what you are looking for, please contact us at customersuccess@solarwinds.com

 

 

 

 

Home > Success Center > Enterprise Operations Console (EOC) > EOC map resource error: An unexpected error occured.undefinedundefined

EOC map resource error: An unexpected error occured.undefinedundefined

Created by Jeremy Holmes, last modified by MindTouch on Jun 23, 2016

Views: 777 Votes: 0 Revisions: 4

Overview

This article addresses the issue where the following error appears when attempting to view the map resource after logging in to the EOC Web Console:
 

An unexpected error occured.undefinedundefined

Environment

EOC 1.2 and later

Resolution

  1. Log in to the EOC Server with an admin account.
  2. Repair SolarWinds Enterprise Operations Console using the Control Panel. Refer to Uninstall, change or repair a program.
  3. Click Start > All Progams > SolarWinds Enterprise Operations Console > SolarWinds EOC Configuration Wizard and complete the wizard.
Last modified
19:24, 22 Jun 2016

Tags

Classifications

Public