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Home > Success Center > Enterprise Operations Console (EOC) > EOC error: Polling interval too short

EOC error: Polling interval too short

Created by Robert Stidman, last modified by Aileen de Lara_ret on Jul 12, 2016

Views: 31 Votes: 0 Revisions: 2

Updated July 12, 2016


This article provides brief information and steps to resolve the following error on the EOC Web Console:

The polling interval for SolarWinds Server (servername) is too short for it to process the results for the (some module) module.


All EOC versions



The issue is caused by a stuck job or jobs in the job engine. 


Clear the EOC job engine SDF:

1. Click the X on the banner error to make it go away.
2. On the EOC server, go to Windows services snap-in and shut down all three SolarWinds services.
3. Go to the folder C:\program data\solarwinds\eoc\exes and find jobengine.v2.msi.
4. Right-click, and then select Uninstall.
5. When it completes, right-click and re-install. If it asks to reboot the server after either step, do so.




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