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Home > Success Center > Enterprise Operations Console (EOC) > EOC and NPM should be on different servers

EOC and NPM should be on different servers

Created by Robert Stidman, last modified by Laura C on Nov 20, 2017

Views: 67 Votes: 1 Revisions: 5

Overview

Enterprise Operations Console can only be installed separately from other Orion products. Due to the sharing of information service and job engine service, configuring these products on the same server becomes unpredictable. Many different issues can occur from polling to web resource errors. EOC must be installed on a different server from any additional products and attempts to install EOC and Orion products together will be blocked by the installation program. 

Environment

EOC server with any Orion product installed on same server

Cause 

Sharing of services Orion and EOC both in use.

Resolution

Uninstall either EOC or NPM from that server and re-install the selected app on a new server.

 

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