Submit a ticketCall us

whitepaperYour VM Perplexities Called, and They Need You to Read This.

Virtualization can give you enormous flexibility with future workloads and can be a key enabler for other areas, like cloud computing and disaster recovery. So, how can you get a handle on the performance challenges in your virtual environment and manage deployments without erasing the potential upside? Learn the four key areas you need to be focusing on to help deliver a healthy and well-performing data center.

Get your free white paper.

Home > Success Center > Enterprise Operations Console (EOC) > EOC Documentation > Enterprise Operations Console 2.1.1 Release Notes

Enterprise Operations Console 2.1.1 Release Notes

 

 

Last updated: December 4, 2018

These release notes describe the new features, improvements, and fixed issues in the Enterprise Operations Console (EOC) 2.1.1 service release. They also provide information about upgrades and describe workarounds for known issues.

End-of-support notice: Orion Platform 2018.4 products (such as EOC 2.1.1) are no longer compatible with the following platforms:

  • Windows Server 2012 and 2012 R2
  • SQL Server 2012, 2012 SP1, 2012 SP2, 2012 SP3, and 2012 SP4

To use the new features introduced in Orion Platform 2018.4 products, upgrade your environment at your earliest convenience.

New features and improvements

Configure tile refresh period

In EOC 2.1.1, you now can configure tiles to automatically refresh after a specified time interval in seconds. From the new Web Console Settings page, located under EOC settings, you can define the refresh interval for tiles from a minimum value of 5 seconds up to a maximum value of 3600 seconds.


New customer installation

For information about installing Enterprise Operations Console see the SolarWinds Orion Installer. After installation, review the EOC Getting Started Guide to begin using EOC.

Before you upgrade!

As of the release of EOC 2.0, the Enterprise Operations Console has been rebuilt to run on the Orion Platform. If you are running EOC 2.0, you can upgrade to EOC 2.1 using the same server.

Note:The organization of custom tiles in EOC 2.0 is not preserved when upgrading to 2.1.

Due to this rebuild, users of versions prior to EOC 2.0 must install EOC to 2.1 on a separate server. To begin using the new features, simply install EOC 2.1 on a different server from your current EOC edition.

How to upgrade

If you are upgrading from EOC 2.0 or later, use the SolarWinds Orion Installer to upgrade one or more Orion Platform products simultaneously.

If you are upgrading from an earlier version prior to 2.0, use the following resources to plan and implement an upgrade to EOC 2.0. Then use the SolarWinds Orion Installer to complete the upgrade.


Fixed issues in Orion Platform 2018.4

See Orion Platform 2018.4 Release Notes.


Known issues in EOC 2.1.1

A SolarWinds Site is reconfigured to point to a new database

Issue: If you add a SolarWinds Site to EOC and then the site is reconfigured to point to a new database, EOC dashboards and reports do not work correctly and an error is displayed. 

Resolution:

  1. Click Settings > All Settings.
  2. Under Getting Started with Orion, click Manage SolarWinds Sites.
  3. Select the site, and click Edit Site. 
  4. Click through the Wizard and click Update Site. 

 

A site or group used to filter a custom tile is removed

Issue: If you create a custom tile and then an administrator removes a site or group used to filter the data that the tile displays, the tile displays invalid data. 

Resolution:

  1. Click the menu icon in the upper-right corner of the Environment Summary resource.
  2. Click Configure.
  3. Click Edit on the resource.
  4. If necessary, adjust the title to reflect the change to the contents or adjust the remaining filter criteria. (If the current settings are valid, you do not have to change anything.)
  5. Click Save, and then click Save again.

 

Missing application statuses on a custom tile

Issue: If a custom tile is filtered by a group that contains applications and Application is selected as the Entity Filter, the tile does not display application status information. 

Resolution: Do not filter by a group containing applications and choose Applications as the Entity Filter. 

 

A custom tile is filtered by a group that contains another group

Issue: A custom tile displays invalid data if it is filtered by a group that contains another group.

Resolution: Do not filter by a group that contains another group.

 

Using the browser's Back button to return to the Enterprise Environment Summary

Issue: If you click a link in a status resource tile on the Enterprise Environment Summary view, the Asset Explorer opens. If you then click the browser's Back button, you return to the Enterprise Environment Summary view. However, the titles of the Environment Summary and Active Alerts resources are not displayed.

Work-around: Use the menu to navigate back to the Enterprise Environment Summary view.

Resolution: If this occurs, refresh the browser page to restore the titles. 

 


End of life

  EoL Announcements EoE Effective Dates EoL Effective Dates
EOC 1.5

December 4, 2018

Customers on EOC 1.5 should begin transitioning to the latest version of EOC.

March 4, 2019

Service releases, bug fixes, workarounds, and service packs for EOC 1.5 will no longer be actively supported by SolarWinds.

March 4, 2020

SolarWinds will no longer provide technical support for EOC 1.5.

EOC 1.4

September 7, 2017

Customers on EOC 1.4 should begin transitioning to the latest version of EOC.

December 7, 2017

Service releases, bug fixes, workarounds, and service packs for EOC 1.4 will no longer be actively supported by SolarWinds.

December 7, 2018

SolarWinds will no longer provide technical support for EOC 1.4.

See End of Life Policy for information about SolarWinds product lifecycle phases. For supported versions and EOL announcements for all SolarWinds products, see Currently supported software versions.


End of Support

This version of EOC no longer supports the following platforms and features.

Type Details
Windows Server 2012, 2012 R2 EOC 2.1.1 and other Orion Platform 2018.4 products do not support this platform.
SQL Server 2012 EOC 2.1.1 and other Orion Platform 2018.4 products do not support this platform.

© 2018 SolarWinds Worldwide, LLC. All rights reserved.

This document may not be reproduced by any means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other means without the prior written consent of SolarWinds. All right, title, and interest in and to the software, services, and documentation are and shall remain the exclusive property of SolarWinds, its affiliates, and/or its respective licensors.

SOLARWINDS DISCLAIMS ALL WARRANTIES, CONDITIONS, OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, ON THE DOCUMENTATION, INCLUDING WITHOUT LIMITATION NONINFRINGEMENT, ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION CONTAINED HEREIN. IN NO EVENT SHALL SOLARWINDS, ITS SUPPLIERS, NOR ITS LICENSORS BE LIABLE FOR ANY DAMAGES, WHETHER ARISING IN TORT, CONTRACT OR ANY OTHER LEGAL THEORY, EVEN IF SOLARWINDS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks) of their respective companies.

 

 

 

Last modified

Tags

Classifications

Public