Submit a ticketCall us

Training ClassThe Orion® Platform Instructor-led Classes

Provided by SolarWinds® Academy, these trainings will introduce users to the Orion Platform and its features, management, and navigation. These courses are suitable for users looking to discover new tips, tricks, and ways to adapt their Orion products to better suit their monitoring needs:
Deploying the Orion Platform
Configuring Orion views, maps, and accounts
Configuring Orion alerts and reports

Reserve your seat.

Home > Success Center > Enterprise Operations Console (EOC) > EOC Documentation > Enterprise Operations Console Getting Started Guide > Add a user account to EOC

Add a user account to EOC

Updated: August 30, 2018

Administrators can specify which SolarWinds Sites a user account can access. They must associate each EOC user account with a SolarWinds Site account that is used by individuals to access Site data. The privileges granted to the associated Site account determine what data the EOC user can view and what actions the user can perform, for example, whether the user can acknowledge alerts in EOC.

Default account views and privileges are assigned in the account manager. If a user does not have an existing Orion Web Console account, you need to create a new account.

EOC user accounts are different from user accounts of monitored Orion Sites. An EOC account must be associated with an Orion account for the user to access site data through EOC.

Define what SolarWinds Site data a user can access

By default, each user or group account can access information from all SolarWinds Sites. You can limit the information users see by specifying which SolarWinds Sites they can access. You can also determine what site information a user sees by specifying a custom SolarWinds Site user account.

  1. Log in to the Orion Web Console as an administrator.
  2. Click Settings > All Settings in the menu bar.
  3. In the User Accounts grouping, click Manage Accounts.
  4. Select an account, and click Edit.
  5. Scroll down and expand Enterprise Operations Console Settings.

    By default, all SolarWinds Sites are selected.

    EOCAddUser_Site.png

  6. Deselect any SolarWinds Sites that this user should not be able to access.
  7. If you do not want the EOC account to use the default SolarWinds Site user account, specify a custom account.

    The privileges associated with the SolarWinds Site user account determine what site data the EOC account can access.

    1. As the Account Type, select Use custom credentials.
    2. Enter the user name and password of an account with the desired privileges on the SolarWinds Site.
  8. Click Submit.

From the Edit User page, you can also specify what tasks a user can do.

Last modified

Tags

Classifications

Public