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Home > Success Center > Enterprise Operations Console (EOC) > Cannot access monitored sites in EOC

Cannot access monitored sites in EOC

Updated August 25, 2016

Overview

When clicking objects in EOC to browse to the Orion sites that they are on, errors indicating the page cannot be reached are displayed.

Environment

All EOC versions

Cause 

Access to the site via http/https is restricted, or CAC authentication is required to pass and cannot be given.

Resolution

Go to the Orion in question from a browser on the EOC server. If you cannot, get a network staff to determine how a path can be opened.

 

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