Submit a ticketCall us

WebinarUpcoming Webinar: Should I Move My Database to the Cloud?

So you’ve been running an on-premises SQL Server® for a while now. Maybe you’ve moved it from bare metal to a VM, and have seen some positive benefits. But, do you want to see more? If you said “YES!”, then this session is for you, as James Serra will review the many benefits that can be gained by moving your on-prem SQL Server to an Azure® VM (IaaS). He’ll also talk about the many hybrid approaches, so you can gradually move to the cloud. If you are interested in cost savings, additional features, ease of use, quick scaling, improved reliability, and ending the days of upgrading hardware, this is the session for you.

Register now.

Home > Success Center > Engineers ToolSet (ETS) > ETS - Knowledgebase Articles > There was no response from the Toolset Service Engine located at :17777

There was no response from the Toolset Service Engine located at :17777

Created by Malik Haider, last modified by Travis.Hebbert on Jul 13, 2018

Views: 2,123 Votes: 3 Revisions: 12


The following error occurs after installing Toolset 10.x:


Unexpected Website error

There was no response from the Toolset Service Engine located at "W-MUM-SOLARWIND:17777"


ETS version 11.x 


The error is caused when the Configuration Wizard did not complete or the Configuration Wizard stopped manually.


This issue can also be caused by an inactive license.


  1. Repair SolarWinds Engineer's Toolset. Go to Control Panel > Programs & Feature > Select "Solarwinds Toolset on Web" > Repair . 
  2. Complete the Configuration Wizard.


Solution 2

  1. Open the Web Console
  2. Settings > License Manager (For NPM 12.0 and older use Solarwinds License Manager on the server).
  3. Activate the Toolset License.
Last modified