Submit a ticketCall us

WebinarUpcoming Webinar: How Help Desk and Remote Support Pays for Itself

Learn how help desk software can simplify ticketing management, allow you to track hardware and software assets, and accelerate the speed of IT support and service delivery. Gain insights on how remote support tools allow your IT team to maximize their efficiency and ticket resolution by expediting desktop troubleshooting, ultimately helping keep end-users happy and productive.

Register here.

Home > Success Center > Engineers ToolSet (ETS) > Engineer's ToolSet (ETS) Documentation > Engineer's Toolset Administrator Guide > Deprecated Tools > Deprecated Switch Port Mapper > Before using deprecated Switch Port Mapper

Before using deprecated Switch Port Mapper

Table of contents
No headers
Created by Aileen de Lara_ret, last modified by Aileen de Lara_ret on Jan 16, 2017

Views: 120 Votes: 0 Revisions: 3

Switch Port Mapper is commonly able to run and return all data right out of the box. However, every network is different and there are some steps you should take to ensure Switch Port Mapper runs smoothly.

You will need the community string for the switch to mapped, as well as the community string for the Layer 3 router used by the switch unless the switch can perform Layer 3 functions.

It is a good practice to perform a reverse DNS lookup on the computer running Switch Port Mapper to ensure host names of discovered devices can be returned. This helps identify the IP addresses discovered during each scan.

The deprecated version of Switch Port Mapper still exists in the Toolset Installation folder, the default location is \Program Files\SolarWinds\Toolset. The name has been changed to Deprecated_SwitchPortMapper.exe.

  1. Click Start > Run, enter CMD, and then click OK.
  2. Enter ping –a <IP address>. Where <IP address> is an IP address on your network. For example, ping –a 10.10.1.125.
  3. Press Enter.

If the output only shows the IP address and does not display the host name, Switch Port Mapper will not be able to report host names in the results window. If you see a host name in addition to the IP address, Switch Port Mapper will be able to resolve host names and display them in the results window.

Occasionally DNS results are returned in a format Switch Port Mapper is unable to process. When this occurs, the host name field is left blank.

Performing a ping sweep on the subnet before running Switch Port Mapper improves the details of the mapping by pre-loading the ARP table of the router or Layer three switch. This ensures the latest information about connected devices can be collected when mapping the ports. A Ping Sweep tool is available in both Standard and Engineer's Toolset from SolarWinds.

 
Last modified

Tags

Classifications

Public