Submit a ticketCall us

WebinarUpcoming Webinar: How Help Desk and Remote Support Pays for Itself

Learn how help desk software can simplify ticketing management, allow you to track hardware and software assets, and accelerate the speed of IT support and service delivery. Gain insights on how remote support tools allow your IT team to maximize their efficiency and ticket resolution by expediting desktop troubleshooting, ultimately helping keep end-users happy and productive.

Register here.

Home > Success Center > Engineers ToolSet (ETS) > Engineer's ToolSet (ETS) Documentation > Engineer's Toolset Administrator Guide > List of tools included in Engineer's Toolset > Network Monitor > View and modify node details

View and modify node details

Table of contents
Created by Aileen de Lara_ret, last modified by Aileen de Lara_ret on Jan 12, 2017

Views: 117 Votes: 0 Revisions: 2

You can change the following attributes of a node:

  • Name
  • IP address.
  • Polling intervals.
  • Associated icons and sounds.

Modify node details

  1. Click the node, and then click Nodes > Node Details.
  2. Review the information about the node, click Refresh to update response time and packet loss.
  3. Ensure the correct information is provided on the Node Details window:
    • To send an e-mail or page, check Send E-Mail/Page notifications for events on this node.
      You must configure your SMTP settings to receive e-mail and page alerts. See Modify Network Monitor settings
    • Poll interval is the frequency with which the node is polled using ICMP.
    • Fast poll interval is the frequency with which the node is polled when packet loss occurs.
      If the device does not respond during the fast poll interval, it is considered down. While in the fast poll interval, it is considered in a warning state.
  4. Click the Icons & Sounds tab, and then specify any customizations to the node icons and sounds used for Active, Warning, and Inactive states.
  5. Click Close.
Last modified