Submit a ticketCall us

Don’t fall victim to a ransomware attack
Backups are helpful, but sometimes that’s not enough to protect your business against ransomware. At our live webcast we will discuss how to protect against ransomware attacks with SolarWinds® Patch Manager and how to leverage log data to detect ransomware. Register now for our live webcast.

Home > Success Center > Engineer's ToolSet (ETS) > Error: Engineer's Toolset - Credential name is too long

Error: Engineer's Toolset - Credential name is too long

Table of contents
Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 18 Votes: 0 Revisions: 11

 

Issue

When you are logged in as a basic user, creating credentials via SNMP MIB Browser displays an error message: 
 

Please enter a shorter name of this credential (under 0 characters).


MIB Browser cannot load the configuration setting MaxCredentialNameSizeInt from MIBBrowserSettings.xml nor from MainSettings.xml.

When the MIB Browser is invoked, it searches C:\Users\AppData\Local\SolarWinds\Dashboard for a file named MIBBrowserSettings.xml. 

When MIB Browser does not find MIBBrowserSettings.xml, it attempts to load C:\Users\AppData\Local\SolarWinds\Dashboard MainSettings.xml.

When MIB Browser is unable to load MIBBrowserSettings.xml or MainSettings.xml, it initializes the settings collection. Settings collection it is almost empty because it does not contain the MaxCredentialNameSizeInt setting.

When Workspace Studio is launched at least once prior to launching MIB Browser, the MainSettings.xml file exists at C:\Users\\AppData\Local\SolarWinds\Dashboard MainSettings.xml and configuration setting MaxCredentialNameSizeInt also exists. When we run the MIB Browser it uses configuration settings from MainSettings.xml and saves them to MIBBrowserSettings.xml. 

Resolution

In the following procedure, UserX runs MIB Browser.

 

  1. Browse to C:\Users\<userx>\AppData\Local\SolarWinds\Dashboard\</userx> .
  2. If you find MIBBrowserSettings.xml and MainSettings.xml, remove both files.
  3. Run WorkspaceStudio.exe as UserX.
  4. Close WorkspaceStudio.exe.
    The configuration files are saved.
  5. Run MIB-Browser.exe as UserX.

 

You should now be able to create credential items in Credential Manager.

Last modified
19:21, 22 Jun 2016

Tags

Classifications

Public