Switch Port Mapper is commonly able to run and return all data right out of the box. However, every network is different and there are some steps you should take to ensure Switch Port Mapper runs smoothly.
You will need the community string for the switch to mapped, as well as the community string for the Layer 3 router used by the switch unless the switch can perform Layer 3 functions.
It is a good practice to perform a reverse DNS lookup on the computer running Switch Port Mapper to ensure host names of discovered devices can be returned. This helps identify the IP addresses discovered during each scan.
The deprecated version of Switch Port Mapper still exists in the Toolset Installation folder, the default location is
\Program Files\SolarWinds\Toolset. The name has been changed to
CMD, and then click OK.
ping –a <IP address>. Where
<IP address>is an IP address on your network. For example,
ping –a 10.10.1.125.
If the output only shows the IP address and does not display the host name, Switch Port Mapper will not be able to report host names in the results window. If you see a host name in addition to the IP address, Switch Port Mapper will be able to resolve host names and display them in the results window.
Occasionally DNS results are returned in a format Switch Port Mapper is unable to process. When this occurs, the host name field is left blank.
Performing a ping sweep on the subnet before running Switch Port Mapper improves the details of the mapping by pre-loading the ARP table of the router or Layer three switch. This ensures the latest information about connected devices can be collected when mapping the ports. A Ping Sweep tool is available in both Standard and Engineer's Toolset from SolarWinds.