Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Engineer's ToolSet (ETS) > Engineer's Toolset Administrator Guide > List of tools included in Engineer's Toolset > Network Monitor > Add devices to monitor

Add devices to monitor

Table of contents
No headers
Created by Aileen de Lara_ret, last modified by Aileen de Lara_ret on Jan 12, 2017

Views: 6 Votes: 0 Revisions: 2

If you can use ICMP to ping a device, you can monitor that device with the Network Monitor tool. Network Monitor monitors hundreds of devices (nodes), providing a simple Up/Down/Warning status that includes information on response and packet loss. You can import nodes rather than add them to Network Monitor individually. See Import into Network Monitor

  1. Click Nodes > New Node.
  2. In the Add Node window, enter the node host name or IP address, and then click OK.
  3. Ensure the correct information is provided on the Node Details window:
    • To send an e-mail message or page, check Send E-Mail/Page notifications for events on this node.

      You must configure your SMTP settings to receive e-mail and page alerts. See Modify Network Monitor settings .

    • Poll interval is the node polling frequency using ICMP.
    • Fast poll interval is the node polling frequency when packet loss occurs.

      If the device does not respond during the fast poll interval, it is considered down. While in the fast poll interval, it is considered in a warning state.

  4. Click the Icons & Sounds tab, and then specify any customizations to the node icons and sounds used for Active, Warning, and Inactive states.
  5. Click Close.
Last modified
20:59, 11 Jan 2017