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Home > Success Center > Engineer's ToolSet (ETS) > Engineer's Toolset Administrator Guide > List of tools included in Engineer's Toolset > Config Viewer > Troubleshoot Config Viewer

Troubleshoot Config Viewer

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Created by Aileen de Lara_ret, last modified by Aileen de Lara_ret on Jan 10, 2017

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Consider the following notes to help troubleshoot any issues you encounter. Ensure you have also reviewed the notes following the download procedure. See Download a config from Cisco router or switch.

  • TFTP Server setting is correct: select File > Preferences, and then confirm that the TFTP Server Address settings are correct. You might need to restart the Config Viewer after making these changes.
  • Device supports the writeNet MIB: Config Viewer uses the writeNet MIB. Devices that do not support this MIB do not support the tool.
 
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