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Home > Success Center > Engineer's ToolSet (ETS) > Engineer's Toolset 10.9 Release Notes

Engineer's Toolset 10.9 Release Notes

Created by Aileen de Lara_ret, last modified by MindTouch on Jun 23, 2016

Views: 221 Votes: 0 Revisions: 4

Revised: 11/13/2012

End-of-Life Policy

In order to drive innovation and new functionality into our products, SolarWinds must transition customers from legacy versions of our software to our current versions. View the End-of-Life Policy online.

The following is the support schedule for Toolset:

  • 9/13/2012: End-of-Life announcement (EOL) – Customers on SolarWinds Engineer’s Toolset v10.7 or older should begin transitioning to SolarWinds Engineer’s Toolset v10.9.
  • 12/12/2012: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for SolarWinds Engineer Toolset v10.7 or older will no longer actively be supported by SolarWinds.
  • 12/12/2013: End-of-Life (EOL) – SolarWinds will no longer provide technical support for SolarWinds Engineer Toolset v10.7 or older.

New Features & Fixes in Toolset 10.9

This release of Toolset includes the following:

  • New Launch Pad helps you organize and find your tools.
  • Added IPv6 support for Proxy Ping, Syslog Server, Subnet List, Remote TCP Session Reset, and Port Scanner
  • Added Juniper support for Workspace Studio memory, CPU and interface monitors, Switch Port Mapper, MAC Finder, Router CPU Load, Advanced CPU Load, and NetFlow Realtime Monitor
  • Added Nexus support for Workspace Studio memory, CPU and interface monitors, Router CPU Load, and Advanced CPU Load.
  • Network Performance Monitor integration menu is now easily customized.
  • Smaller installer for a faster download time.
  • Port Scanner now identifies TFTP Server's UDP Port
  • Port Scanner automatically selects the best network adapter to use to send packets
  • Fixed the issue with reading v9 flows in Netflow Realtime.
  • Fixed the issue with the truncated octet in Syslog Server on some systems.
  • Many fixes and functionality tweaks

 

Open Issues in Toolset 10.9

This release of Toolset includes the following open issues:

  • If you encounter the error “Toolset installation failed during uninstall previous version” during the upgrade procedure, perform a backup and then uninstall your existing version of Toolset and install Toolset 10.9.
  • Syslog Server settings are reset after performing an upgrade from the previous version of Toolset.
  • If you are receiving an error message when installing Toolset 10.9 on a Windows 8 or Windows Server 2012, ensure that you have installed .NET prior to installation of Toolset.
  • Netflow Realtime, Syslog Server, SNMP Brute Force Attack, and SFTP/SCP Server may be blocked by your Windows Firewall. To launch these tools, click Allow Access.
  • If you are having display issues when using Syslog Server, Port Scanner, Remote TCP Reset, or Subnet List, update your graphic drivers. Display problems may be caused by conflicts between the video driver and DirectX. If your video issue prevents you from navigating to this setting, you may change it manually by exiting out of the tool. Then open the config file for the tool. This is located at C:\Program Files (x86)\SolarWinds\Toolset\.config. Find the 'SoftwareGraphicsOverride' attribute and change the value from 'False' to 'True'. Then restart the tool. Any DirectX issue should now be resolved.
  • The Netflow Realtime tool is disabled in the Workspace Studio external tool tree in Standard and Free mode. However, Netflow Realtime can be run directly in any mode.
  • Network Performance Monitor - If a user right-clicks a graph, selects Export, then selects PNG format and sets the Export Destination to ClipBoard, the clipboard remains empty. This is an issue in GigaSoft ProEssentials v7 Chart component (Export dialog).
  • Adding a new action in NPM Alerts is broken because two activeXs are not getting registered during installation. Run the command prompt as an Administrator and then run the following commands:
    • regsvr32 /u "c:\Program Files (x86)\SolarWinds\Toolset\SWAlertActions.dll“

    • regsvr32 "c:\Program Files (x86)\SolarWinds\Toolset\SWAlertActions.dll"

  • Lookup Hostname and Lookup IP Address on the Network Performance Monitor Integration Menu may not work on some environments. This is due to a component that may not be getting registered. Run C:\Program Files\SolarWinds\Toolset\DNS.exe /regsrv from a command prompt as an Administrator.
  • Windows 8 and Windows 2012. Toolset 10.9 was almost complete before these two new OSs became available. We do not officially support them in this release but we have done testing and most everything appears to work. With some caveats:
  • DOS Ping in the integration menu does not work as this command is no longer provided. The user can replace Dos Ping entry in the menu with “Ping.exe” with command line argument of “${IP}”.
  • On Windows 8 the Metro view has each tool as a separate item. This is being investigated for a later release.

 

Features in Previous Toolset Versions

Previous versions of SolarWinds Toolset include the following features.

  • Added IPv6 support for TFTP Server
  • Advanced CPU Load, Router CPU Load, and SNMP Sweep classic tools now support IPv6 and SNMPv3
  • Workspace Studio charts now allows the user to set a static maximum value on the Y axis on Interface Charts
  • Upgraded IPv6 Subnet Calc from expermimental to full gadget
  • The Last Status Change field in the Switch Port Mapper now displays the time time the status changed to down for down interfaces. This is the same behavior as the Classic version of the Switch Port Mapper tool.
  • Added support for the ipNetToPhysicalTable to Switch Port Mapper which allows support of IPv6 in the Workspace Studio
  • Allows migration of credentials between databases
  • Classic WAN Killer, Router CPU Load, and SNMP Sweep have been deprecated, but the gadgets in Workspace Studio continue to be improved with the latest fixes.
  • Updated communication between Orion's web site and the Toolset to SSL.
  • Switch Port Mapper and the MIB Browser now handle MAC addresses that have been badly formatted by SNMP agents as text instead of MAC addresses.
  • Fixed conflicts that occur with uninstalling other SolarWind's products after Toolset has been installed.
  • When launched from the browser integration menu, some tools/monitor launch but do not start processing automatically.
  • Network Performance Monitor hangs when clicking a Summary Chart.
  • Classic Switch Port Mapper has been deprecated, but the Switch Port Mapper gadget in Workspace Studio continues to be improved and has the latest fixes.
  • Toolset should be installed for All Users rather than for individual users.
  • In adherence to Microsoft security policies Toolset cannot be installed from a remote machine with UAC turned on.
  • The External Tools link for NetFlow Realtime in Workspace Studio is disabled in Free or Standard modes. NetFlow Realtime can still be run in any mode directly.
  • Netflow Realtime tool is disabled in Workspace Studio external tools in Standard and Free mode. The Netflow Realtime tool can still run directly, just not from the external tools in Workspace Studio.

 

Hot Fixes for Toolset 10.7

Syslog Server Tool Hotfix

This Hotfix addresses several issues in SolarWind's Syslog Server tool:

  • When sending a syslog message every second message may show the following error: Cannot send Syslog message. Invalid Argument.
  • The last octet of an address may be partially or fully truncated. For example, it may display 10.11.12 instead of 10.11.12.13.

Note: This hotfix is for Windows XP and later.

This issue was introduced because of a Microsoft security update. For more information, see Microsoft KB. This update left the mswinsck.ocx control file working incorrectly. Microsoft has indicated that a fix will not be available for this issue.

This hotfix allows you to use an older version of the mswinsck.ocx control file with our Syslog Server while still allowing all other programs on your system to use the newer mswinsck.ocx control.

 

To install this hotfix:

  1. Locate the zip file for this Hotfix in your customer portal.
  2. Extract the contents of the zip file into your Toolset folder. The included manifest file points the Syslog-Server exe to the older mswinsck.ocx.

Version 10.7 Improvements

  • Improved Toolset/Orion integration and security: communication between Orion and Toolset is now secure via SSL and Toolset now handles SNMPv3 credential transfers.
  • Improved exporting: now you can export chart data, and table and chart data export allows re-ordering and sorting. Additionally, MIB Walk now exports to Net-SNMP format.
  • Netflow Realtime tool now supports JFlow, SFlow, Netflow 9, and AppFlow.
  • Many fixes and functionality tweaks.

 

Version 10.7 Fixes

This release of Toolset includes the following fixes:

  • Updated communication between Orion's web site and the Toolset to SSL.
  • Switch Port Mapper and the MIB Browser now handle MAC addresses that have been badly formatted by SNMP agents as text instead of MAC addresses.
  • Fixed conflicts that occur with uninstalling other SolarWind's products after Toolset has been installed.
  • When launched from the browser integration menu, some tools/monitor launch but do not start processing automatically.
  • Network Performance Monitor hangs when clicking a Summary Chart.
  • Classic Switch Port Mapper has been deprecated, but the Switch Port Mapper gadget in Workspace Studio continues to be improved and has the latest fixes.

 

Open Issues in Toolset 10.7

This release of Toolset included the following open issues:

  • Toolset should be installed for All Users rather than for individual users.
  • In adherence to Microsoft security policies Toolset cannot be installed from a remote machine with UAC turned on.
  • The External Tools link for NetFlow Realtime in Workspace Studio is disabled in Free or Standard modes. NetFlow Realtime can still be run in any mode directly.
  • Netflow Realtime tool is disabled in Workspace Studio external tools in Standard and Free mode. The Netflow Realtime tool can still run directly, just not from the external tools in Workspace Studio.

 

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