Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Engineer's ToolSet (ETS) > Cannot start SolarWinds TFTP service. Application will be closed

Cannot start SolarWinds TFTP service. Application will be closed

Created by Karen Valdellon, last modified by christopher.roy on Sep 01, 2017

Views: 457 Votes: 0 Revisions: 9

Overview

The following error messages are encountered on the Engineer's Toolset TFTP server:

System.net.socket.socketexception Only one usage of each socket address is normally permitted.
Cannot start SolarWinds TFTP service. Application will be closed.

Environment

  • All Engineer's Toolset versions
  • TFTP Server

Cause 

These error messages appear if the TCP port 8099 is used by another application. The Internet Information Service typically uses this port when it is configured for remote administration.

Resolution

 

There are two ways to fix this. You only need to do one of the following:

  • Change the port that IIS uses. Detailed below:

 

This procedure requires you to restart the IIS Admin Service, which will disrupt all other websites hosted by IIS, and also restart the SMTP, POP3 and +D66d HTTP SSL services.

 

Test if port 8099 is in use by IIS:

  1. Open cmd.
  2. Enter netstat -a
  3. Check for items under the Local Address column that include 8099 to verify that IIS is using the port.
  4. Configure IIS to use a different port by following the steps below.

 

Configure IIS to no longer use port 8099:

  1. Go to Start > Administrative Tools > Internet Information Services Manager.
  2. In the Computer Management list, expand ServerName and then expand Web Sites.
  3. Click the Web Site tab.
  4. Replace the default values in the TCP Port and SSL Port boxes with the new port values.
  5. Restart the IIS Admin Service.

 

Refer to Microsoft's article How to change the TCP port for IIS services for more details. (© 2017 Microsoft, available at http://support.microsoft.com/, obtained on August 31, 2017.)

 

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.

 

Last modified
08:40, 1 Sep 2017

Tags

Classifications

Public