This article applies to DPA versions 9.0 and above and Ignite versions 7.0 and above.
Whenever the SolarWinds DPA server is running low on memory, you will see a message in the user interface or see entries in the DPA log files related to Java heap space. In either case, a good tool for our support team is a memory profile from a utility called JConsole. JConsole is shipped with and is available in one of the following directories:
The easiest method for running JConsole is to log on to the DPA server's operating system and run the above executables. It will first request a New Connection with a screen similar to this:
Enter the Remote Process of: service:jmx:rmi://localhost:11099/jndi/rmi://localhost:11099/idc - no username or password is needed.