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Home > Success Center > Database Performance Analyzer (DPA) > Unexpected Website Error: The settings property 'DPA.DPASummaryViewID' was not found

Unexpected Website Error: The settings property 'DPA.DPASummaryViewID' was not found

Created by Tiarnan Stacke, last modified by Brian Hansen on Sep 10, 2017

Views: 524 Votes: 1 Revisions: 13

Overview

The following error message appears in the Orion Web Console:

Unexpected Website Error

The settings property 'DPA.DPASummaryViewID' was not found

DPAError3.png

Environment

Orion Plugin DPA v9.2 and later

Cause 

The DPA Plugin is an older version than the connected DPA Server.

This can be verified by checking the versions:

For Orion DPA Plugin

  1. Open the Orion Web Console.
  2. Look at the bottom bar in the Web Console (this will still be available even with the error on the page):

DPA.PNG

 

 

For DPA Server

  1. Go to the DPA Web Console in your Web Browser.
  2. The version will be listed at the bottom-right of the login window.

DPA2.PNG

 

 

 

 

 

 

 

Resolution

Make sure that the DPA Server and the DPA Plugin have the same version. The Orion DPA Module can be upgraded as part of the SAM installer or alternatively, it can be retrieved from your Customer Portal.

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