Submit a ticketCall us

Looking to compare latest NPM features with previous versions of NPM?
The NPM new feature summary offers a comparison of new features and improvements offered with this release.

 

Home > Success Center > Database Performance Analyzer (DPA) > SolarWinds DPA stops working after uninstalling Ignite

SolarWinds DPA stops working after uninstalling Ignite

Table of contents
No headers
Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 5 Votes: 0 Revisions: 8

Symptom
After upgrading from Confio Ignite to SolarWinds DPA 9.0, you uninstalled the Ignite program from the Microsoft Windows Programs and Features page. After doing this, SolarWinds DPA stopped working.

Cause
Uninstalling the Confio Ignite program also removes several of the SolarWinds DPA files and services that you upgraded to.

Resolution

 

  1. Uninstall DPA 9.0
    Note: You will retain configurations settings, licenses, and logs.
  2. Reinstall DPA 9.0 

The installer will restore the missing DPA 9.0 files.

Last modified
19:18, 22 Jun 2016

Tags

Classifications

Public