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Home > Success Center > Database Performance Analyzer (DPA) > DPA - Knowledgebase Articles > Error in setting up a DPA repository with Windows authentication

Error in setting up a DPA repository with Windows authentication

Updated March 9, 2017


Trying to create a new DPA repository but getting an error with Windows authentication:

An unexpected error occurred from com.confio.ignite.common.parameters.dao.ParameterDaoImpl.getRepositoryParameterValue: Could not get JDBC Connection; nested exception is java.sql.SQLException: Login failed. The login is from an untrusted domain and cannot be used with Windows authentication.


All DPA versions


The Windows authentication may have an issue where DPA needs to try NTLMv2 to connect with the repository. For connections to monitored instance DPA trys connecting over Kerberos and then if there is a fail adds useNTLMv2 to the connection string and trys the connection again. 
The wizard does not add this for the connections to the repository. This is environmental to the Windows domain  

See the Understanding Kerberos and NTLM authentication in SQL Server Connections (© 2017 Microsoft, available at, obtained on July 6, 2017.) article for more information.


  1. Go to the file and open it in a text editor as an admin.
    For Windows the default path to this file is either:
    C:\Program Files (x86)\Confio\Ignite PI\iwc\tomcat\ignite_config\idc\, or 
    C:\Program Files\Solarwinds\DPA\iwc\tomcat\ignite_config\idc\

    For Linux or Unix: {DPA home}/iwc/tomcat/ignite_config/idc/ 
  2. Add the following line repo.jdbcDriverProperties=useNTLMv2\=true.
  3. Restart the "Ignite PI server" service in the services window for Windows or run and on Linux or Unix.
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