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Home > Success Center > Database Performance Analyzer (DPA) > Deactivate licenses in DPA

Deactivate licenses in DPA

SolarWinds DPA 9.0 and later has two forms of license deactivation, online and offline, depending on whether your DPA server has direct access to the Internet.

 

Evaluation licenses and temporary keys cannot be deactivated. License deactivation in DPA 8.x is not supported in any form.

Deactivate a license online

  1. From the SolarWinds DPA home page, click License Management > License Manager.
  2. Click Deactivate next to the license.

Deactivate a license offline in DPA 10.0 and earlier

Contact SolarWinds customer support to deactivate the license.

Deactivate a license offline in DPA 10.1 and later

  1. From the SolarWinds DPA home page, click License Management > License Manager.
  2. Click Deactivate next to the license.
  3. Click Yes to confirm the offline deactivation, and download the deactivation receipt file.
  4. Log in to the SolarWinds Customer Portal, and go to the License Management page.
  5. Select the DPA instance, and click Deactivate license manually.
  6. On the Manage License Deactivation page, browse for the deactivation receipt file, and click Upload.
Last modified
15:25, 24 May 2017

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