Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Database Performance Analyzer (DPA) > DPA will not restart after crash due to improperly closing connection to the respository

DPA will not restart after crash due to improperly closing connection to the respository

Table of contents

Overview

DPA may crash and not properly close the connection to the repository database. You may see the following message because the new instance of DPA conflicts with the original instance:

The Ignite PI Server process was recently restarted after a hard shutdown. In this case, wait 1 - 2 minutes before attempting to navigate to the DPA web page.

Environment

  • All versions of DPA

Steps

1. Log in to the DPA repository database as the DPA user and run the following commands:

 

update conprm set v=’STOPPED’ where p=’IDC_STATUS’;
delete conprm where p=’IDC_WIZARD_URL’;


2. Restart DPA.

Last modified

Tags

Classifications

Public