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Home > Success Center > Database Performance Analyzer (DPA) > DPA server is down in the Orion Platform

DPA server is down in the Orion Platform

Updated February 17, 2017

Overview

Various resources in the Orion Platform, such as Network Atlas and the Edit Limitations page, are not working correctly when the integrated DPA server is down and you have the DPA Integration Module installed.

You can confirm the issue if you find a similar exception in your log files:

ERROR 
SolarWinds.InformationService.Core.InformationService - (null)	Exception 
caught in method RunQuery
System.ServiceModel.EndpointNotFoundException: There was no endpoint listening 
at https://x.x.x.x:8124/iwc/services/InformationService that could 
accept the message. This is often caused by an incorrect address or SOAP 
action. See InnerException, if present, for more details. ---> 
System.Net.WebException: Unable to connect to the remote server

Environment

  • DPA Integration Module 11.0 and earlier

Resolution

Bring up the integrated DPA server(s), or remove the DPA integration.

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