Submit a ticketCall us

Looking to compare latest NPM features with previous versions of NPM?
The NPM new feature summary offers a comparison of new features and improvements offered with this release.

 

Home > Success Center > Database Performance Analyzer (DPA) > DPA charts are slow

DPA charts are slow

Table of contents
No headers

If the DPA interface responds slowly, follow these steps to send SolarWinds more information for troubleshooting.

 

  1. Clear the chart cache by clicking Options > Support > Clear Chart Cache.
  2. In the address bar, use the setLogger method to enable debugging. After /iwc type the following:

    /setLogger.iwc?component=charts&level=debug

    For example:

    http://host:port/iwc/setLogger.iwc?component=charts&level=debug

  3. Return to the DPA interface and click the SQL, Waits, and other tabs and areas that are slow.
  4. Disable debugging in the address bar. After the /iwc type the following:

    /setLogger.iwc?component=charts&level=info

    For example:

    http://host:port/iwc/setLogger.iwc?component=charts&level=debug

  5. Click Options > Support.
  6. Under Downloads, click Download All Log Files (Zipped).
  7. Save and attach the .zip file to a support ticket.
Last modified
19:12, 22 Jun 2016

Tags

Classifications

Public