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Home > Success Center > DameWare Remote Support & Mini Remote Control > When importing host lists, DameWare displays no hosts to import

When importing host lists, DameWare displays no hosts to import

Created by Marlo Bidayan, last modified by Rodim Suarez_ret on Mar 30, 2017

Views: 273 Votes: 0 Revisions: 4

Overview

When you attempt to import hosts, DameWare does not import the host and displays a message informing you that there are no hosts to import.

Environment

  • DameWare Remote Support  Version 11.0
  • DameWare Mini Remote Control Version 11.0

Cause

This is usually because you previously imported hosts into DameWare. When you import hosts from a file, duplicate entries can occur. When you import hosts from Active Directory, duplicate entries are rejected.

Resolution

To import from Active Directory, remove the hosts you imported from a file, and then import the hosts from AD.

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