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Home > Success Center > DameWare Remote Support & Mini Remote Control > The SFT shell menu is missing from the right-click context menu on Windows 10 laptop

The SFT shell menu is missing from the right-click context menu on Windows 10 laptop

Created by Gary O'Donovan, last modified by MindTouch on Jun 23, 2016

Views: 145 Votes: 0 Revisions: 5

Overview

The SFT shell menu is missing from the right-click context menu on a Windows 10 laptop.

Environment

All versions of Dameware MRC

Cause 

This is a known issue, when using Dameware with a Win 10 machine.

Resolution

The workaround is to drag and drop some file to remote machine. After this, the menu will appear on local machine.

Or if this menu is visible on other machine, use it to copy file from remote to local. After this menu item will appear on local machine.

 

See also SFT context menu on client does not appear.

 

Last modified
19:06, 22 Jun 2016

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