Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > DameWare Remote Support & Mini Remote Control > The Mobile Client crashes when a chat session is initiated

The Mobile Client crashes when a chat session is initiated

Table of contents
Created by Marlo Bidayan, last modified by MindTouch on Jun 23, 2016

Views: 13 Votes: 0 Revisions: 3


When the end user initiates a chat session over a shared session, the Mobile Client crashes.


  • DameWare Remote Support version 10.0 and later
  • DameWare Mini Remote Control version 10.0 and later


The DameWare Mobile Client does not currently support the chat function.

Last modified
19:06, 22 Jun 2016