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Home > Success Center > DameWare Remote Support & Mini Remote Control > Right-click Copy file option is missing after upgrading to DameWare 12.0.3

Right-click Copy file option is missing after upgrading to DameWare 12.0.3

Created by Melizza.Dedicatoria, last modified by Karen Valdellon on Jun 16, 2017

Views: 37 Votes: 0 Revisions: 3

Updated June 16, 2017

Overview

The Copy file option when right-clicking a file is missing after updating to DameWare 12.0.3.

Environment

DameWare Mini Remote Control 12.0.3 

Cause

This is a known bug and the Development team is working on a fix for the next release.

Resolution

As a workaround, perform the following:

  1. Drag and drop the file from the local PC to the remote machine.
  2. Check if the right-click option is working from remote to local. If so, the right-click menu should also work from local to remote.

 

 

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