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New To DameWare

 

Dameware Remote Support Deployment, Initial Configuration and Fundamentals

This session will be focused on teaching you how to properly deploy, configure, and use Dameware Remote Support-Centralized. Using the Installation Guide as our map, we will help you learn about the various features of Dameware and how they can be optimized.

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Before you install - We want to make sure you have a successful DameWare Installation.  Let’s get started on the right path.

Check the system requirements

Check that your system meets specifications.

Access the Customer Portal

Make sure that your portal account is set up so that you can access your product license.

Installing, customizing and training 

- You're ready to go, what next?

Centralized Installation Guide

Stand-alone Installation Guide

These guides walk you step by step through the install process.

Centralized Getting Started Guide 

Stand-alone Getting started Guide

These guides have instructions for installing and setting up your devices along with reporting.  Once the initial system is in place, learn about common techniques to optimize your alerts, reports, maps and views so that you are able to create your perfect system.

User Guide 

DameWare Remote Support helps you manage your entire Windows-based network from a single Explorer-style interface.

 

Customers on Active maintenance receive additional training classes and videos to help you create the perfect system for your needs.  Learn More.

Don't see what you're looking for?  

  • Check out the Success Center (our Support, Training, and Documentation hub). - It's your resource to assist you through the implementation process. We offer many articles and videos on how to get started.
  • If you do need to enter a ticket, save time by reading through this quick set of  Tips on Working with Support prior to calling.
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