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Home > Success Center > DameWare Remote Support & Mini Remote Control > Authentication failed: Error_Remote Message: System Error: -2146893048

Authentication failed: Error_Remote Message: System Error: -2146893048

Created by Gary O'Donovan, last modified by Gary O'Donovan on Feb 18, 2017

Views: 3,384 Votes: 0 Revisions: 8

Overview

This article provides brief information on the following error:

System Error: -2146893048 is an Authentication failure error returned from the remote machines operating system.

 

Environment

All DameWare MRC versions

 

Cause 

The error is caused by incorrect or restricted permissions on the remote machine.

 

If a computer is not authorized in Active Directory this problem may occur.

 

Resolution

Do any of the following:

  • Change the Authentication Type in the DameWare Remote Connect window to  Windows NT Challenge/Response. 
  • Disable the mirror driver. Clear the Use MRC's Mirror Driver checkbox on the Remote Connect dialog box. 
  • Review the Event logs on the remote machine to find out what further steps to take. 
  • Add the Computer to  Active Directory

 

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