Submit a ticketCall us

Get a crash course on Network Monitoring delivered right to your inbox
This free 7-day email course provides a primer to the philosophy, theory, and fundamental concepts involved in IT monitoring. Lessons will explain not only how to perform various monitoring tasks, but why and when you should use them. Sign up now.

Home > Success Center > DameWare Remote Support & Mini Remote Control > MRC 9.0 is backward compatible with version 7.0+ of the MRC client agent

MRC 9.0 is backward compatible with version 7.0+ of the MRC client agent

Table of contents
Created by Marlo Bidayan, last modified by MindTouch on Jun 23, 2016

Views: 18 Votes: 0 Revisions: 3

Overview

Starting in version 9.0, MRC is backward compatible with the MRC client agent as far back as version 7.0. Use MRC v9.0 to connect to any remote systems running version 7.x, 8.x, or 9.x of the MRC client agent.

If you connect to an older supported client agent in MRC v9.0, MRC displays a dialog asking if you want to upgrade the agent to the latest version. This is not a requirement; however, we recommend updating to the latest version when possible to take advantage of fixes and additional features

Environment

DameWare Mini Remote Control version 9.0

Steps

 

To connect to an older supported client agent with MRC v9.0 without upgrading the agent:

  1. Initiate the MRC connection as you would for any other version. MRC displays the upgrade dialog.
  2. If you do not want MRC to display the upgrade dialog for the selected host, select Don't ask again for this host and this version.
  3. Click No on the upgrade dialog.

 

 

 

Last modified
19:04, 22 Jun 2016

Tags

Classifications

Public