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Home > Success Center > Dameware Remote Support & Mini Remote Control > DameWare - Knowledgebase Articles > When importing host lists, DameWare displays no hosts to import

When importing host lists, DameWare displays no hosts to import

Overview

When you attempt to import hosts, DameWare does not import the host and displays a message informing you that there are no hosts to import.

Environment

  • DameWare Remote Support  Version 11.0
  • DameWare Mini Remote Control Version 11.0

Cause

This is usually because you previously imported hosts into DameWare. When you import hosts from a file, duplicate entries can occur. When you import hosts from Active Directory, duplicate entries are rejected.

Resolution

To import from Active Directory, remove the hosts you imported from a file, and then import the hosts from AD.

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