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Home > Success Center > DameWare Remote Support & Mini Remote Control > DameWare - Knowledgebase Articles > The built-in VNC server in Mac OS X 10.7 (Lion) prompts for the logged-on user's credentials

The built-in VNC server in Mac OS X 10.7 (Lion) prompts for the logged-on user's credentials

Updated March 11th, 2016

Overview  

The built-in VNC server in Mac OS X 10.7 (Lion) prompts for the logged-on user's credentials. This prevents MRC users from establishing a non-preemptive connection to the remote users' computers if the remote system is running Mac Lion. If the MRC user enters the remote user's password, Lion logs the remote user off and connects the MRC user.

Environment 

DameWare Mini Remote Control version 9.0 and later

Steps 

Install a third-party VNC viewer on Mac OS X 10.7 clients. SolarWinds Support has verified this workaround using Real VNC. (© 2002-2017 RealVNC Limited, available at https://www.realvnc.com/, obtained on February 7th, 2017.)

 

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.

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