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Home > Success Center > DameWare Remote Support & Mini Remote Control > DameWare - Knowledgebase Articles > System error 1707 - The Network Address is Invalid

System error 1707 - The Network Address is Invalid

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Updated June 27th, 2017


The 1707 error is very rare. So far, however, every occurrence has been directly related to the Novell Netware Client. Evidently the Novell Client is modifying the Operating System in some way, possibly within the protocol bindings, that causes the 1707 error to occur. Additionally, the Novell Client prevents a DameWare connection via IP address. Connecting via Host Name is possible and should be considered a viable option.


  • Dameware All versions


The following is some additional information provided by Novell in a Novell Technical Information Document: 

After installation of SP1 running an application by UNC fails if the IP address is used (© 2017 Microfocus, available at, obtained on June 26, 2017)- TID10074283 (last modified 17APR2003)


A manual installation of the DameWare Mini Remote Control (DMRC) Client Agent Service is another possible work-around. 


In versions 3.x and 4.x, the DameWare Installer Tool (Service Install & Remove Wizard from the menu or run the DWRCINS.exe file) can be used to create a custom installer package that can be run from a login script, network share, or via email distribution.  In version 4.5, packages created by the Service Install & Remove Wizard are compatible with Windows 95/98/Me/NT4/2000/XP/2003.  Packages created by the Service Install & Remove Wizard in versions prior to 4.5 are only compatible with Windows 95/98/Me. 


Version 9.x and up includes a feature called DameWare Mini Remote Control Client Agent MSI Builder.  The MSI Builder will build an MSI package that can be downloaded on a remote machine.  When ran from the remote machine, it will install the DMRC Client Agent Service and configure the necessary ports on the remote machine to allow a remote connection to take place. 

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.





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