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Home > Success Center > DameWare Remote Support & Mini Remote Control > DameWare - Knowledgebase Articles > Internal server error when connecting to DRS

Internal server error when connecting to DRS

Created by Gary O'Donovan, last modified by Voltaire.Mendoza on Aug 20, 2018

Views: 1,615 Votes: 0 Revisions: 7

Overview

This article addresses the following error that appears on the Remote Control Console when connecting to the DameWare Central Server:

Error retrieving remote configuration file.

Internal server error.

 

Environment

  • DRS
  • DameWare Centralized Server (DMRCC) 12.0

Cause 

This can occur when the database is corrupted.

Resolution

Rerun(Turn Off/On) the Configuration Wizard. 

 

 

 

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