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Home > Success Center > Dameware Remote Support & Mini Remote Control > DameWare - Knowledgebase Articles > Error displays when installing the Dameware MRC agent

Error displays when installing the Dameware MRC agent

Updated March 1, 2019

Overview

When you install the Dameware Mini Remote Control (MRC) agent, the following error displays: 

Unable to start Service
System Error: 2
System Message:
The system cannot find the file specified

This error usually occurs when you install the agent using Dameware MRC on-demand.

Environment

  • Dameware Mini Remote Control version 12.x.x to 12.1.0

Cause

User account privilege issue when installing the agent. Either the remote user has no admin rights or is not a member of any administrator group. 

Resolution

 
Last modified

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Public