Submit a ticketCall us

AnnouncementsTHWACKcamp 2018 is here

2018 is the seventh year for THWACKcamp™, and once again we’ll be live October 17 – 18 with packed session tracks covering everything from network monitoring and management, to change control, application management, storage, cloud and DevOps, security, automation, virtualization, mapping, logging, and more.

Register for online sessions.

Home > Success Center > DameWare Remote Support & Mini Remote Control > DameWare - Knowledgebase Articles > Dameware Mini Remote Control displays the Enter Network Password prompt

Dameware Mini Remote Control displays the Enter Network Password prompt

Table of contents

Updated March 20, 2018

Overview

Dameware Mini Remote Control might display the Enter Network Password prompt, especially if the agent is not yet installed. To install the agent, the Mini Remote user should be a member of any administrator group, but there are some cases that the user account is not recognized by the system. 

Vq496H8 - Imgur.png

Environment

  • Dameware Mini Remote Control, all versions

Steps

To resolve this issue, run Mini Remote Control with an elevated user account like a domain admin account.

  1. Press Shift + right-click and select "Run as a different user".
    CztATr9 - Imgur.png
  2. Enter the user account with elevated privileges.
  3. Select the remote machine and then choose "Windows NT Challenge/Response" as shown below.6o3o2R9 - Imgur.png

 

 

 

Last modified

Tags

Classifications

Public