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Home > Success Center > DameWare Remote Support & Mini Remote Control > DameWare - Knowledgebase Articles > DameWare Mini Remote Control installation error

DameWare Mini Remote Control installation error

Updated September 21, 2017

Overview

In some cases, Dameware Mini Remote Control version 12 and later does not install correctly, or you may encounter an error.

Environment

Dameware Mini Remote Control Version 12 and later.

Cause

The cause is unknown at the moment. SolarWinds is exploring the issue.

Resolution

As a workaround, you can install Dameware Remote Support, which contains Mini Remote Control. Even though you only have a license for Mini Remote Control, the installation still completes. During the installation, make sure to enter the Mini Remote Control license key into the Dameware Licensor dialog box.

 

Note: If you receive a .NET error, then upgrade to 4.5 .NET framework, or activate Dameware offline.

 

Important links:

Dameware Remote Support installer: 

http://downloads.solarwinds.com/solarwinds/Release/DameWare/v12.0.4/DameWareRS.exe

 

Offline Activation: https://support.solarwinds.com/Success_Center/DameWare_Remote_Support_Mini_Remote_Control/DameWare_license_offline_activation

 

 

 

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