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Home > Success Center > DameWare Remote Support & Mini Remote Control > DameWare - Knowledgebase Articles > DameWare Mini Remote Control Client Agent MSI Builder neglects custom settings when creating remote agent installers

DameWare Mini Remote Control Client Agent MSI Builder neglects custom settings when creating remote agent installers

Created by Marlo Bidayan, last modified by Chris.Moyer_ret on Nov 28, 2017

Views: 2,266 Votes: 0 Revisions: 6

Overview

DameWare v7.5.9.1 HotFix 1 resolves an issue with the DameWare Mini Remote Control Client Agent MSI Builder that causes it to build client agent installers with the default settings, regardless of any custom entries.

This hotfix requires DameWare Mini Remote Control 7.5.9.1 or DameWare NT Utilities 7.5.9.1, and there is a 32-bit version of the hotfix and a 64-bit version of the hotfix. The hotfixes are available on the SolarWinds Customer Portal. 

If you have both Mini Remote Control and NT Utilities installed, apply the appropriate hotfix to both products in their respective installation folders.

Environment

  • DameWare Remote Support v7.9
  • DameWare Mini Remote Control v7.9

Resolution

To apply the hotfix for 32-bit installations:

  1. Close any DameWare Mini Remote Control Client Agent MSI Builder windows you have open.
  2. Replace the following file(s) with the file in this archive, according to the product(s) you have installed.
  • DameWare Mini Remote Control 7.5 on 32-bit Windows:

C:\Program Files\SolarWinds\DameWare Mini Remote Control 7.5\DWRCSMSI.exe

 

  • DameWare NT Utilities 7.5 on 32-bit Windows:

C:\Program Files\SolarWinds\DameWare NT Utilities 7.5\DWRCSMSI.exe

 

  • DameWare Mini Remote Control 7.5 on 64-bit Windows:

C:\Program Files (x86)\SolarWinds\DameWare Mini Remote Control 7.5\DWRCSMSI.exe

 

  • DameWare NT Utilities 7.5 on 64-bit Windows:C:\Program Files (x86)\SolarWinds\DameWare NT Utilities 7.5\DWRCSMSI.exe

Note: If you have the 64-bit version of Mini Remote Control installed, complete the procedure for 64-bit installations.

 

  1. Rerun the DameWare Mini Remote Control Client Agent MSI Builder.
  2. Click Build MSI for each profile you created. You do not need to re-enter your settings.

 

To apply the hotfix for 64-bit installations:

  1. Close any DameWare Mini Remote Control Client Agent MSI Builder windows you have open.
  2. Replace the following file with the file in this archive:

C:\Program Files\SolarWinds\DameWare Mini Remote Control 7.5\DWRCSMSI.exe

 

  1. Rerun the DameWare Mini Remote Control Client Agent MSI Builder.
  2. Click Build MSI for each profile you created. You do not need to re-enter your settings.

 

 

 

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