Submit a ticketCall us

WebinarFREE IT Monitoring Webcast

Don’t miss out on our webcast, Essential IT Monitoring with SolarWinds ipMonitor, where we will show you how to keep an eye on your IT environment from one centralized, affordable, and lightweight monitoring tool: SolarWinds® ipMonitor®.

Register now.

Home > Success Center > DameWare Remote Support & Mini Remote Control > DameWare - Knowledgebase Articles > DameWare License does not activate

DameWare License does not activate

Created by Marlo Bidayan, last modified by Chris.Moyer_ret on Nov 28, 2017

Views: 3,170 Votes: 0 Revisions: 6

Overview

The Dameware license does not activate.

Environment

  • All Dameware Remote Support versions
  • All Dameware Mini Remote Control versions

Cause

This usually occurs in the following circumstances:

  • You have uninstalled your Dameware product and are attempting to install it on a different computer.
  • You have reformatted or rebuilt a computer on which Dameware was previously installed.
  • You are using an old license key.
  • The version of the software you are trying to license does not match the product you have installed.
  • You have purchased the Centralized version of DRS and are trying to license MRC.

Steps

Follow these steps to deactivate and then activate your Dameware license.

Last modified

Tags

Classifications

Public