Submit a ticketCall us

WebinarUpcoming Webinar: Know What’s Changed – with NEW Server Configuration Monitor

Change management in IT is critical. But, even with a good change management process, changes are too often not correctly tracked, if at all. The configuration of your servers and applications is a key factor in their performance, availability, and security. Many incidents can be tracked back to an authorized (and sometimes unauthorized) configuration change, whether to a system file, configuration file, or Windows® Registry entry. Join SolarWinds VP of product management Brandon Shopp to discover how the new SolarWinds® Server Configuration Monitor is designed to help you.

Register now.

Home > Success Center > DameWare Remote Support & Mini Remote Control > DameWare - Knowledgebase Articles > DMRC prompt: Waiting for Client to Accept Connection

DMRC prompt: Waiting for Client to Accept Connection

Table of contents
Created by Marlo Bidayan, last modified by MindTouch on Jun 23, 2016

Views: 4,063 Votes: 0 Revisions: 3


This article explains why the following prompt appears when trying to establish a remote connection:

Waiting for Client to accept connection....


All DameWare Mini Remote Control versions


This occurs when either of the following is enabled in the MRC Client Agent Service on the remote machine:

  • Additional Settings > Permission Required - The user currently logged in to the remote machine will be prompted to grant or deny permission for every connection attempt of either an Administrator or Non-Administrator.
  • Access > Permission Required for these Account Types - The user currently logged in to the remote machine will be prompted to grant or deny permission for every connection attempt of Non-Administrators.

In version 6.9 of the software, it is now possible for a user with Non-Administrator rights to connect to a remote machine without explicit permission.  This new functionality was implemented in a way that maintains the cooperation of our software with the Operating System security of the remote machine, but provides a configurable option within the MRC client agent service to allow this type of connection.  Administrator rights are still required to install, start, stop, remove, upgrade, or downgrade the service as well as to modify the settings of the service once it is installed on a remote machine.

When a connection is established in Non-Administrator Mode, the Notify Dialog box will be displayed on the remote machine with the words, "Non-Administrator Mode" and cannot be closed. 

  • Admin Only Mode - Non-administrators will require permission
  • Non-Admin Mode - Non-administrators will not require permission
  • Permission Required Mode - Everyone requires permission


  • The Permission Required setting on the Additional Settings tab of the MRC Client Agent Service settings overrides the Permission Required for these Account Types setting.  This setting applies to Administrators as well as Non-Administrators.
  • The Disconnect if at Logon Desktop setting and the View Only for these Account Types setting also apply (if enabled) regardless of the Permission Required for These Account Types setting.





Last modified