Submit a ticketCall us

WebinarUpcoming Webinar: How Help Desk and Remote Support Pays for Itself

Learn how help desk software can simplify ticketing management, allow you to track hardware and software assets, and accelerate the speed of IT support and service delivery. Gain insights on how remote support tools allow your IT team to maximize their efficiency and ticket resolution by expediting desktop troubleshooting, ultimately helping keep end-users happy and productive.

Register here.

Home > Success Center > DameWare Remote Support & Mini Remote Control > DameWare - Knowledgebase Articles > Configure Dameware Mini Remote Control to require the end user to grant permission when connecting

Configure Dameware Mini Remote Control to require the end user to grant permission when connecting

Table of contents

Update: June 20, 2018

Overview

When logging into remote sessions, some Dameware Mini Remote Control (MRC) users want the system to default to permission required from the end user.

Environment

  • MRC 10
  • MRC 11
  • MRC 12

Steps

Warning: SolarWinds strongly recommends that you back up your registry before making any edits to your system registry. You should only edit the registry if you are experienced and confident in doing so. Using a registry editor incorrectly can cause serious issues with your operating system, which could require you to reinstall your operating system to correct them. SolarWinds cannot guarantee resolutions to any damage resulting from making registry edits. 

 

  1. In the Start window, type regedit to open the Registry Editor.
  2. Browse to HKEY_CURRENT_USER > Software > DameWare Development > Agent Configuration > Mini Remote Control Service > Settings > Permission required
  3. Change this setting from "0" to "1".

If you'd like to use SolarWinds Backup, click here for information. You can try it out for free!

 

 

Last modified

Tags

Classifications

Public