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Home > Success Center > Dameware Remote Support & Mini Remote Control > DameWare - Knowledgebase Articles > Changing the screen resolution on remote Linux CentOS hosts affects Dameware Mini Remote Control performance

Changing the screen resolution on remote Linux CentOS hosts affects Dameware Mini Remote Control performance

Created by Marlo Bidayan, last modified by Chris.Moyer_ret on Oct 20, 2017

Views: 877 Votes: 0 Revisions: 4

Overview

After connecting to a remote host running Linux CentOS with MRC's VNC viewer, changing the screen resolution on the remote host affects the performance of Dameware Mini Remote Control. This is a known issue and SolarWinds is investigating a fix for a future release.

Environment

DameWare Mini Remote Control version 9.0

Resolution

  1. Disconnect and reconnect to the remote hosts.
  2. MRC will perform as expected after reconnecting, even with the new screen resolution.

 

 

 

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