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Home > Success Center > DameWare Remote Support & Mini Remote Control > DameWare - Knowledgebase Articles > Boolean System.Threading.WaitHandle.WaitOne(Int32)

Boolean System.Threading.WaitHandle.WaitOne(Int32)

Created by Marlo Bidayan, last modified by MindTouch on Jun 23, 2016

Views: 975 Votes: 0 Revisions: 4

Overview

The following warning message appears when installing the DameWare Mobile Gateway on a computer running Windows XP or Windows 2003:

An exception occurred during the Commit phase of the installation. This exception will be ignored and installation will continue. However, the application might not function correctly after the installation is complete. --> Error occurred registering Performance Counters - Method not found:'Boolean System.Threading.WaitHandle.WaitOne(Int32)'.

Environment

  • DameWare Remote Support 8.0 and later
  • DameWare Mini Remote Control 8.0 and later

Cause

This occurs when there is a .NET version mismatch. Unlike other DameWare products, the DameWare Mobile Gateway v10.0 requires .NET 3.5 SP1.

Steps

Install the correct version of .NET 3.5 and rerun the Gateway installer. Refer to Can only connect to remote computers with their IP addresses.

 

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