Submit a ticketCall us

Get a crash course on Network Monitoring delivered right to your inbox
This free 7-day email course provides a primer to the philosophy, theory, and fundamental concepts involved in IT monitoring. Lessons will explain not only how to perform various monitoring tasks, but why and when you should use them. Sign up now.

Home > Success Center > DameWare Remote Support & Mini Remote Control > Get logs for Dameware

Get logs for Dameware

Table of contents

 

Overview

How to get and customize logs from DameWare.

Environment

All DameWare v9.0 and later

Steps

  1. Open SolarWinds Log Adjuster.
  2. Close all DameWare programs on the machine.
  3. As a defaul,t set everything to ALL.
  4. Click Apply.
  5. Replicate the issue that you have on your DameWare.
  6. Open Remote Support Diagnostic and click Start
  7. Save the file 

 

 

 

 

Last modified
17:33, 26 Dec 2016

Tags

Classifications

Public