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Error 1311: There are currently no logon servers available to service the logon request

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Updated May 30, 2017

Overview

This article provides information on the following error:

Error 1311: There are currently no logon servers available to service the logon request

Environment

All DameWare Remote Support and Mini Remote Control versions

Detail

DameWare uses Kerberos for smart card authentication. Error 1311 is a smart card authentication error that needs to be resolved with your system administrator. See Kerberos Concepts (Content provided by , available at http://networksecurityknowledge2016.blogspot.com/, obtained on May 25, 2017) for more information about this authentication method used in Windows.

 

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Last modified
19:33, 29 May 2017

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