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Home > Success Center > DameWare Remote Support & Mini Remote Control > Enter extra characters when logging in to Windows 2012 on the mobile client

Enter extra characters when logging in to Windows 2012 on the mobile client

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Created by Marlo Bidayan, last modified by MindTouch on Jun 23, 2016

Views: 9 Votes: 0 Revisions: 3


This article provides information about the DameWare Mobile Client for iOS when the virtual keyboard sends multiple keystrokes per single-tap when using the virtual keyboard. Windows 2012 handles input from virtual keyboards differently than other versions of Windows. Instead of recording a tap as a press of a key, Windows 2012 uses the length of time your finger is pressed on a key, which results in multiple keystrokes from a single tap.


  • DameWare Remote Support - Version(s) Version 10.0
  • DameWare Mini Remote Control - Version(s) Version 10.0


This is a known issue with Windows 2012 and the virtual keyboard. 




Last modified
19:03, 22 Jun 2016