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Home > Success Center > DameWare Remote Support & Mini Remote Control > Dameware Remote Support and Mini Remote Control Getting Started Guide > Dameware Mini Remote Control actions > Connect to an internal computer using Dameware Mini Remote Control

Connect to an internal computer using Dameware Mini Remote Control

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Updated: June 30, 2017

This topic applies to:

  • Remote Support, centralized mode
  • Remote Support, stand-alone and evaluation modes
  • Mini Remote Control, centralized mode
  • Mini Remote Control, stand-alone and evaluation modes

Before you connect to a computer internal to your network, ensure that you have the host name or IP address of the computer to which you want to connect. In addition, ensure that you know the connection and authentication method you will use to connect with the computer.

  1. Launch the Mini Remote Controlapplication.
  2. If you are using the version of Mini Remote Control that comes with Remote Support, centralized mode, log in to the Central Server.

    File:Success_Center/Reusable_content_-_InfoDev/Dameware_Remote_Support_and_Mini_Remote_Control_Getting_Started_Guide/Dameware_Remote_Support_and_Mini_Remote_Control_Getting_Started_Guide/0050-Dameware_Mini_Remote_Control_actions/0060-Connect_to_an_internal_computer_using_Dameware_Mini_Remote_Control/gsg-connect-with-MRC-2.png

  3. If you are using the version of Mini Remote Control that comes with Remote Support, centralized mode, and have hosts in the Global Host List, select a host that you want to connect to.
  4. If you do not have a Global Host List, or are using Mini Remote Control in stand-alone mode, in the Host field, enter a host name or IP address of the remote system.
  5. Select an Authentication method, and a connection method.
  6. Enter the credentials, and on the toolbar, click Connect.

    When Mini Remote Control successfully connects with the remote system, a Connected to message is displayed.

    File:Success_Center/Reusable_content_-_InfoDev/Dameware_Remote_Support_and_Mini_Remote_Control_Getting_Started_Guide/Dameware_Remote_Support_and_Mini_Remote_Control_Getting_Started_Guide/0050-Dameware_Mini_Remote_Control_actions/0060-Connect_to_an_internal_computer_using_Dameware_Mini_Remote_Control/gsg-connect-with-MRC-1.png

    File:Success_Center/Reusable_content_-_InfoDev/Dameware_Remote_Support_and_Mini_Remote_Control_Getting_Started_Guide/Dameware_Remote_Support_and_Mini_Remote_Control_Getting_Started_Guide/0050-Dameware_Mini_Remote_Control_actions/0060-Connect_to_an_internal_computer_using_Dameware_Mini_Remote_Control/gsg-connect-with-MRC.png

Last modified
10:31, 5 Jul 2017

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