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Home > Success Center > DameWare Remote Support & Mini Remote Control > Dameware Remote Support and Mini Remote Control Getting Started Guide > Add users to Dameware > Manually add a user to Dameware

Manually add a user to Dameware

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Updated: June 30, 2017

This topic applies to:

  • Remote Support, centralized mode
  • Mini Remote Control, centralized mode

Dameware technicians use Dameware Remote Support to support end users within a network, and use Dameware Mini Remote Control to support end users inside and outside a network. You must set up a technician as a Dameware user in order for them to access the Remote Support or Mini Remote Control applications.

You can add users by:

To manually add a user:

  1. Log in to the Administration Console as an Administrator.
  2. Click Users under Central Server or Mobile Gateway.
  3. On the Actions toolbar, click Add.
  4. Complete the fields in the Add New User dialog box, and click Add New User.

    The user is displayed in the list of users.

    File:Success_Center/Reusable_content_-_InfoDev/Dameware_Remote_Support_and_Mini_Remote_Control_Getting_Started_Guide/Dameware_Remote_Support_and_Mini_Remote_Control_Getting_Started_Guide/0020-Add_users_to_Dameware/0020-Manually_add_a_user_to_Dameware/gsg-manually-add-user.png

Last modified
09:42, 5 Jul 2017

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