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AnnouncementsTHWACKcamp 2018 is here

2018 is the seventh year for THWACKcamp™, and once again we’ll be live October 17 – 18 with packed session tracks covering everything from network monitoring and management, to change control, application management, storage, cloud and DevOps, security, automation, virtualization, mapping, logging, and more.

Register for online sessions.

Home > Success Center > DameWare Remote Support & Mini Remote Control > New To DameWare

New To DameWare



 

Before you install - We want to make sure you have a successful DameWare Installation.  Let’s get started on the right path.

Check the system requirements

Check that your system meets specifications.

Access the Customer Portal

Make sure that your portal account is set up so that you can access your product license.

Installing, customizing and training 

- You're ready to go, what next?

Centralized Installation Guide

Stand-alone Installation Guide

These guides walk you step by step through the install process.

Centralized Getting Started Guide 

Stand-alone Getting started Guide

These guides have instructions for installing and setting up your devices along with reporting.  Once the initial system is in place, learn about common techniques to optimize your alerts, reports, maps and views so that you are able to create your perfect system.

Training 

Sign up for on-demand classes to learn more about your Dameware product. * (active maintenance only)

 

Customers on Active maintenance receive additional training classes and videos to help you create the perfect system for your needs.  Learn More.

Don't see what you're looking for?  

  • Check out the Success Center (our Support, Training, and Documentation hub). - It's your resource to assist you through the implementation process. We offer many articles and videos on how to get started.
  • If you do need to enter a ticket, save time by reading through this quick set of  Tips on Working with Support prior to calling.
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